Schedule your first therapy or psychiatry appointment online now!

Explore the Pine Rest Services
MyChart
866.852.4001
  • Finding Care
      Find A Clinician
      Locations
      Help With Care Options
      EAP/CAP/SAP Client Resources

      Treatment Level

      • Urgent Care
      • Outpatient Services
      • Psychiatry & Therapy
      • Assessments
      • Groups & Classes
      • ECT
      • TMS
      • Inpatient Services
      • Day Programs
      • Residential

      Services

      • Teletherapy
      • Pharmacy
      • Diversity Collective
      • Faith Community Outreach
      • StreetReach

      Conditions

      • Addiction & Recovery
      • Depression

      Ages

      • Children & Teens
      • Older Adults
  • Patients & Families

      Financial Services

      • Understand My Bill
      • Pay My Bill
      • Payment Plans
      • Financial Assistance
      • Standard Charges & Price Estimates

      Improving Care

      • Participate in Research
      • Advisory Committee
      • Youth Advisory Council

      Thanking Staff

      • Nominate a Nurse
      • Nominate a Psych/Nurse Tech

      Patient Dashboard

      My Chart

      Patient Records

      616.281.6349
      Online
  • Professionals

      Professional Services

      • Professional Education
      • Crisis Response Services
      • Employee Assistance Program
      • Forensic Psychiatric & Psychological Services
      • Postma Conference Center

      Research

      • Research at Pine Rest

      Health Care Solutions

      • Telepsychiatry
      • Consultation Liaison Plus

      Patient Information

      • Refer a Patient
      • Obtain Patient Info
      • EpicCare Link

      Newsletters

      • Community Partners
      • Professional Education
  • Careers & Education

      Career Opportunities

      • Careers Overview
      • Psych & Nurse Techs
      • Nurses
      • Clinical Therapists
      • School Therapists & Liaisons
      • Physicians & APPs
      • Testing Psychologists
      • Facilities
      • Additional Opportunities
      • Volunteers

      Train At Pine REst

      • Psychiatry Residency & Fellowships
      • APP Psychiatric Training
      • Neuropsychology Postdoctoral Fellowship
      • Psychology Doctoral Internship
      • Limited License Program
      • Master's Level Internship
      • Nursing Student Academy
      • Clinical Pastoral Education
      • Medical Learners
      • Internships

      Learn More

      • Contact Us
      • Open Interviews
      • Why Pine Rest
      Search Open Positions / Apply
  • Resources

      Pine Rest Newsroom

      • Announcements
      • Articles
      • In the News
      • Publications

      Newsletters

      • Mental Health Matters
      • Community Partners
      • Professional Education

      Common Topics

      • ADHD
      • Anger
      • Anxiety
      • Bullying
      • Bipolar Disorder
      • Caregivers
      • Dealing with Tragedy
      • Dementia & Alzheimer's
      • Depression
      • Eating Disorders
      • Grief
      • Postpartum Depression & Anxiety
      • PTSD
      • Schizophrenia
      • Self Harm
      • Stress
      • Substance Use/Addiction
      • Suicide
      • Teens
      • Youth & Social Media
  • Support Pine Rest
      Learn About The Pediatric Center
      Donate Today

      Pine Rest Foundation

      • Overview
      • Get Involved
      • Our Stories
      • Ways to Give
      • Who We Help

      Rustic Market Thrift Store

      • Shop. Donate. Volunteer
      • Facebook Daily Deals
MyChart
866.852.4001
Explore the Pine Rest Services
866.852.4001
My Chart
  • Finding Care
      Find A Clinician
      Locations
      Help With Care Options
      EAP/CAP/SAP Client Resources

      Treatment Level

      • Urgent Care
      • Outpatient Services
      • Psychiatry & Therapy
      • Assessments
      • Groups & Classes
      • ECT
      • TMS
      • Inpatient Services
      • Day Programs
      • Residential

      Services

      • Teletherapy
      • Pharmacy
      • Diversity Collective
      • Faith Community Outreach
      • StreetReach

      Conditions

      • Addiction & Recovery
      • Depression

      Ages

      • Children & Teens
      • Older Adults
  • Patients & Families

      Financial Services

      • Understand My Bill
      • Pay My Bill
      • Payment Plans
      • Financial Assistance
      • Standard Charges & Price Estimates

      Improving Care

      • Participate in Research
      • Advisory Committee
      • Youth Advisory Council

      Thanking Staff

      • Nominate a Nurse
      • Nominate a Psych/Nurse Tech

      Patient Dashboard

      My Chart

      Patient Records

      616.281.6349
      Online
  • Professionals

      Professional Services

      • Professional Education
      • Crisis Response Services
      • Employee Assistance Program
      • Forensic Psychiatric & Psychological Services
      • Postma Conference Center

      Research

      • Research at Pine Rest

      Health Care Solutions

      • Telepsychiatry
      • Consultation Liaison Plus

      Patient Information

      • Refer a Patient
      • Obtain Patient Info
      • EpicCare Link

      Newsletters

      • Community Partners
      • Professional Education
  • Careers & Education

      Career Opportunities

      • Careers Overview
      • Psych & Nurse Techs
      • Nurses
      • Clinical Therapists
      • School Therapists & Liaisons
      • Physicians & APPs
      • Testing Psychologists
      • Facilities
      • Additional Opportunities
      • Volunteers

      Train At Pine REst

      • Psychiatry Residency & Fellowships
      • APP Psychiatric Training
      • Neuropsychology Postdoctoral Fellowship
      • Psychology Doctoral Internship
      • Limited License Program
      • Master's Level Internship
      • Nursing Student Academy
      • Clinical Pastoral Education
      • Medical Learners
      • Internships

      Learn More

      • Contact Us
      • Open Interviews
      • Why Pine Rest
      Search Open Positions / Apply
  • Resources

      Pine Rest Newsroom

      • Announcements
      • Articles
      • In the News
      • Publications

      Newsletters

      • Mental Health Matters
      • Community Partners
      • Professional Education

      Common Topics

      • ADHD
      • Anger
      • Anxiety
      • Bullying
      • Bipolar Disorder
      • Caregivers
      • Dealing with Tragedy
      • Dementia & Alzheimer's
      • Depression
      • Eating Disorders
      • Grief
      • Postpartum Depression & Anxiety
      • PTSD
      • Schizophrenia
      • Self Harm
      • Stress
      • Substance Use/Addiction
      • Suicide
      • Teens
      • Youth & Social Media
  • Support Pine Rest
      Learn About The Pediatric Center
      Donate Today

      Pine Rest Foundation

      • Overview
      • Get Involved
      • Our Stories
      • Ways to Give
      • Who We Help

      Rustic Market Thrift Store

      • Shop. Donate. Volunteer
      • Facebook Daily Deals

Telehealth

Technical Guides

Need Assistance?

Contact our technical support team!

Call 616.281.6349
Section Navigation
  • Overview
  • First Telehealth Appointment
  • What to Expect
  • Telehealth Clinicians
  • Technical Guides
  • Frequently Asked Questions
  • Overview
  • First Telehealth Appointment
  • What to Expect
  • Telehealth Clinicians
  • Technical Guides
  • Frequently Asked Questions
Pine RestTelehealthTechnical Guides

Technical Help Guides

Need Technical Assistance? Call 616.281.6349
Technical Frequently Asked Questions

TECHNICAL FAQ (see MyChart)

MyChart App

MYCHART APP for Computers

MyChart: Having a Scheduled Video Visit (For Desktop)

Logo white
Facebook Instagram X-twitter Linkedin
Give Now
Quicklinks
  • About Us
  • Leadership Team
  • Annual Reports
  • Price Transparency
  • Contact Us
  • News
  • Media Contacts
  • Discrimination Notice
  • Privacy Notices
  • Sitemap
  • Terms of Use
  • Epic Mobile Apps
For Media
  • Newsroom
Health Info, Pine Rest News & More

Subscribe to Mental Health Matters

©2025, Pine Rest Christian Mental Health Services

Accredited by The Joint Commission.
Accredited by CARF International.
MVAA Veteran-Friendly Employer
Associate Member of the National Network of Depression Centers.
Legitscript Certified.

WT NNDC 4c center
GoldSeal 4color
CARF GoldSeal CMYK
Close
Reveal More Information

Need Assistance?

Contact our technical support team!

Call 616.281.6349