MyChart Technical Support is available by phone, email and through MyChart.
By Phone
616.559.5880
8:00 a.m. through 5:00 p.m. EST, Monday through Friday
Voicemail messages are responded to Monday through Friday from 8:00 a.m.- 5:00 p.m. or by the next business day.
By Email
Email support hours are Monday through Friday from 8:00 a.m.- 5:00 p.m. Please allow up to two business days for a response.
Within MyChart
In addition, you may contact Technical Support through your MyChart account by clicking on the “Message Center” menu and selecting “Technical Support”.
Support hours are Monday through Friday from 8:00 a.m.- 5:00 p.m. Please allow up to two business days for a response.