Pine Rest Response to COVID-19

Access to Treatment During COVID-19

Last updated 8/23/21

Pine Rest will continue to follow CDC recommendations and guidelines for infection prevention and control in response to COVID-19, which include wearing masks in health care settings.

Psychiatric Urgent Care Center

The Psychiatric Urgent Care Center is open daily for immediate psychiatric triage both in person and through virtual telehealth services. Call 616.455.9200 or 800.678.5500.

For In-Person: Please visit our urgent care center rather than going to an emergency room, when possible. Only one support person will be allowed. All patients and support persons will be screened for COVID-19 before entering the facility and provided a mask.

Learn More About Psychiatric Urgent Care

Available In Person and Virtual

We are providing in-person and telehealth services for psychological assessments, psychiatry, individual therapy, group therapy, and IOP for substance use disorders.

Please call 866.852.4001 to set up your first appointment.

Keeping You Safe at In Person Appointments

Request First Appointment

Telehealth Info

Outpatient Services Info

Inpatient Services

The hospital is open daily for inpatient treatment. All inpatient units require COVID-19 testing before admission. Please call for directions on how to get this testing completed. For more information or to speak with a clinician call 616.455.9200 or 800.678.5500 (answered 24/7).

Inpatient Services

Partial Hospitalization Programs

Adult Partial Open

Mother & Baby Program is Open

Our nursery is open for infants six months and younger.

Adolescent Partial Open (Ages 13-17)

Please call to schedule an initial evaluation. All patients and support persons will be screened at the front door for COVID-19 before entering the facility. Masks are required. At this time, we ask that only one parent or guardian bring the child. On the first day, we require the parent/guardian stay for the initial assessment, which could take up to three hours. Adolescent’s mobile phones and devices should remain at home. Lunch is provided for adolescents.

Child Partial Is Not Open

We are not able to provide services for children under the age of 13 at this time. For children in need of this level of care, please call so we can help you find appropriate services.

For more information: Call 616.455.9200 or 800.678.5500 (answered 24/7).

Partial Hospitalization Programs

Residential Services

For referral or access to services, please call 616.281.0061.

Residential Services


Boosting Your Mental Health

This past year we learned to nurture our mental health. Keep up these practices and visit our resources to learn more! The effects of the pandemic will likely linger for at least another year or two.