Updated 6/22/21: Pine Rest will continue to follow CDC recommendations and guidelines for infection prevention and control in response to COVID-19, which include wearing masks in health care settings.
Access to Treatment During COVID-19
Outpatient Therapy & Psychiatry
Teletherapy and Telepsychiatry
We are offering teletherapy and telepsychiatry for all ages. Most insurance providers, including Medicaid and Medicare, now cover these services and most are waiving copays, deductibles and other restrictions. In addition, intensive outpatient therapy and some groups and classes are open via telehealth services during this time.
In Person Treatment
We are now offering limited in-person treatment for individuals who are ineligible for or unable to use teletherapy.
Please call 866.852.4001 to set up your first appointment, and we can review which type of service will best suit your situation.
Virtual Walk-In Psychiatric Assessments
The Psychiatric Urgent Care Center is open daily for immediate psychiatric triage through telehealth services. Please call to get started.
Walk-In Psychiatric Assessments
The Psychiatric Urgent Care Center is open daily for immediate psychiatric triage. Please visit our urgent care center rather than going to an emergency room, when possible. Only one support person will be allowed. All patients and support persons will be screened for COVID-19 before entering the facility and provided a mask.
Assessments Available at Psychological Consultation Center
We are now scheduling new patients for in-person and telehealth testing at our state-of-the-art facility. The clinic specializes in psychological and neuropsychological assessments, evaluations and recommendation.
For information or to make an appointment, call 866.852.4001.
The hospital is open daily for inpatient treatment.
All inpatient units require COVID-19 testing before admission.
Please call for directions on how to get this testing completed.
Partial Hospitalization Programs
Adult Partial Open
Mother & Baby Program is Open (no infants at this time)
Adolescent Partial Open (Ages 13-17)
Please call to schedule an initial evaluation. All patients and support persons will be screened at the front door for COVID-19 before entering the facility. Masks are required. At this time, we ask that only one parent or guardian bring the child. On the first day, we require the parent/guardian stay for the initial assessment, which could take up to three hours. Adolescent’s mobile phones and devices should remain at home. Lunch is provided for adolescents.
Child Partial Is Not Open
We are not able to provide services for children under the age of 13 at this time. For children in need of this level of care, please call so we can help you find appropriate services.
For referral or access to services, please call 616.281.0061.
Pine Rest Business Services During COVID-19
We continue to offer our expertise through a wide array of specialty services and programs.
Teleservices for Healthcare Organizations
Does your organization need more access to psychiatry or psychiatric consultations? Pine Rest Behavioral Health Solutions can help you during COVID-19 and beyond..
Employee Assistance Program & Crisis Response
Our team can help provide free access to teletherapy, virtual leadership trainings, virtual and telephonic critical incident response, and more during this crisis.EAP & Crisis Response
Forensic Psychiatric and Psychological Services
Throughout the COVID-19 pandemic, our forensic team is committed to remaining available and providing a comprehensive range of evaluation services via phone, video, and though in-person services when essential. Each referral is considered carefully with considerations made to ensure excellent care is provided, timely feedback is maintained, and all state and federal mandates related to the COVID-19 pandemic are adhered to.Forensic Psychiatric and Psychological Services