Pine Rest Opens New Patient Unit, Contact Center & Main Entrance

Pine Rest Opens New Patient Unit, Contact Center & Main Entrance

Pine Rest Hospital Entrance - Jay & Better Van Andel Center

Invited guests will have the opportunity to see the new Pine Rest 26-bed patient unit for adolescents and young adults on June 27. Pine Rest also re-built its front hospital entrance and admissions department called the Contact Center. Both are located at the Van Andel Center on the Pine Rest Cutlerville Campus. The unit will open to patients on July 5.

The 3-year project to acquiring beds, enlisting professional and community feedback, working with a leading health care facility architectural firm, local construction company and trade partners, to opening the patient unit to new patients, makes seeing the unit in use that much more special.

“It is a long process from identifying a need, to accepting patients in a new unit. With this unit, Pine Rest will be able to serve 1,200 more adolescents and young adults annually which is the same number of patients we had to turn away last year because we did not have a patient bed,” says Mark Eastburg, Ph.D., Pine Rest president & CEO. “This 26-bed unit was built in response to community members and partners asking for better access to these services.”

This facility will meet the needs of patients and their families with a state-of-the-art design that is welcoming, therapeutic and above all, safe.

“One of the great things about this new flex unit is it gives us the versatility to meet the needs of our patients. It gives us the ability to separate out these age groups. Our patients will feel more cared for because the facilities accommodate them much better,” says Vegas Coleman, M.D., staff psychiatrist, Child & Adolescent Unit and associate director, Psychiatry Residency Program, Pine Rest Christian Mental Health Services; and clinical assistant professor, Michigan State University – College of Human Medicine. “Opening the flex unit will considerably change what we’re able to do here for our kids.”

The innovative flex design allows the Cypress Unit to split into two sides, creating immediate access for two distinct patient populations. The purposeful design of the unit, incorporating natural light, open sight-lines, optimally-placed nurses’ stations, treatment mall, safe entryway called a sally port, designated staff and utility entrance, and staff personal alarm system seamlessly blend safety and efficiency in a space that remains warm and inviting to those in need of care.

“When we focus on someone’s overall wellness and ability, rather than their symptoms and disabilities, we see Michigan’s potential. Pine Rest has helped Michiganders succeed for decades by focusing on all aspects of wellness, treating physical, emotional and behavioral health issues with equal importance,” says State of Michigan Lt. Gov. Brian Calley.“The latest addition to the Jay and Betty Van Andel Center adds to this strong legacy, offering real hope and care to residents in crisis. Congratulations to everyone involved in this achievement.”

Rebuilding the hospital main entrance and new Contact Center was necessary for an improved admissions process for hospital patients. The volume of patients registering at the Contact Center had increased dramatically in the years since the space was designed. People who come for an assessment will be taken into a separate pre-assessment waiting space for adults and children. There is an open and welcoming assessment center and a separate ambulance entrance. Others can enjoy a beautiful new lobby with a fireplace element. Both spaces were built using natural light and comfortable furnishings.

Fifty percent of the $12.4 million project was financed with donations. Many donors contributed to this project including the David and Carol Van Andel Family Foundation and the Richard and Helen DeVos Foundation, who provided lead gifts. The other half of the funds came from Pine Rest’s capital improvement dollars and longer term debt. The project’s square footage is 35,000 – 26,600 for the patient wing, and 8,400 for the Contact Center and main entrance.

The 26-bed unit received Certificate of Need (CON) approval from the State of Michigan. The patient beds were gained through an application for 10 flex beds that were available at the state level, as well as the purchase of 16 adult beds from Sparrow Carson Hospital in Carson City, Mich. in 2014.

Pine Rest contracted with nationally known BWBR Architects in Saint Paul, Minnesota, a leading health care facility designer. Local firm Elzinga & Volkers Construction Professionals was the construction manager who worked with many local trade partners to create a wonderful healing space.


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