Pine Rest Adds A New Service — PAX Crisis Response

Pine Rest Adds A New Service — PAX Crisis Response

Bob VandePol IIPax Crisis Response has been added as a new and unique service at Pine Rest Christian Mental Health Services. Pax specializes in the delivery of psychological and spiritual first aid to organizations. It delivers training, consultation and service via telephonic, video live feed and on-site mechanisms.

The service is managed by Bob VandePol, MSW, Pine Rest Executive Director of Employee, Church and School Assistance Programs. It can be contracted as a separate item or included with an Employee, Church or School Assistance Program contract.

“We are thrilled to add this service. Pax will work with businesses and organizations of all types. Businesses recognize how effective crisis leadership mitigates both human and financial costs after a tragedy. We are especially able to work with faith communities and non-profits thanks to the financial support of the Pine Rest Foundation allowing us to offer a reduced rate,” says VandePol.

“When tragedy strikes an organization – violence, suicide, ethical failure by its leaders, tragic death, or natural disaster – all stakeholders immediately look to its leadership for direction. Pax Crisis Response provides expert crisis leadership training, consultation and response to support organizations during and after a crisis.”

Crisis Consultation

Skilled crisis response consultants can be available immediately to support the organization’s leadership as critical, time-sensitive decisions are made and communicated. Delivery of competent compassion goes a long way toward facilitating resilience. Selecting from a continuum of structured group and individual interventions, the Pax consultant provides a safe, directed environment for leadership, staff and families involved.

On-site response intervention structures the Pax staff might use include: leadership consultations, one-to-one meetings, small groups, large groups, and family consultations. Response services will also be delivered telephonically and via video live-feed.

“We’ve recently engaged in services to an education system, and have provided more than 50 hours of services in Baton Rouge in regards to the flooding and shooting incident as well as services in Kalamazoo and Lansing for the same company,” says VandePol.


There is a strong training component involved. It can include subject titles such as: the individual and organizational impacts of crisis and loss; spiritual/psychological first aid skills; what to say and what not to say; knowing when you’re in over your head and how to refer; and, self and team resilience care.

Pax recently developed print and video resources for a disaster relief organization so it can train its volunteers in crisis communication.

People and organizations impacted by tragedy benefit greatly when response can be immediate. Pax is standing by 24/7/365. More information about the service is available on the Pine Rest website,

Comments are closed.