Pediatric Psychiatric Urgent Care

Open Monday - Thursday

Noon – 6 p.m.

Pediatric Psychiatric Urgent Care

Same-day in-person behavioral health assessments for 6 -17 years old

The Pine Rest Pediatric Psychiatric Urgent Care provides same-day behavioral health assessments for children and teens who are six – seventeen years old with severe psychiatric symptoms, suicidal thoughts and/or behavioral crises.  

Our team of pediatric-focused licensed mental health therapists, psychiatric providers, and medical assistants will:

  • Evaluate your child and the reason for the urgent concern. In some instances, we may discuss medications.
  • Help you create a safety plan, which will include parent and/or caregiver support.
  • In some instances, we may be able to offer other treatment options, such as inpatient, partial hospitalization or outpatient treatment at Pine Rest or additional services in the community.
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Urgent care hours: Monday—Thursday, Noon-6pm

How to access Pediatric Urgent Care.

Visit our Urgent Care

300 68th Street SE
Building A, Entrance A1
Grand Rapids, Michigan 49548

For questions.
To schedule a video appointment.
If you have Medicaid.

Is Pediatric Urgent Care right for your child?

Experiencing one or more of the following but without need for medical attention...

  • Anxiety
  • Behavioral concerns without aggression
  • Depression
  • Disordered eating behaviors
  • Medicine evaluations
  • Panic attacks
  • Self harm urges
  • Suicidal thoughts or feelings
  • Substance use disorders
  • Trouble managing daily activities

If experiencing
an urgent medical issue...

Call 911 or visit an emergency room. Our urgent care is focused on mental health services.

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Hours

Day Hours
Monday 12:00 p.m. -6:00 p.m.
Tuesday 12:00 p.m. -6:00 p.m.
Wednesday 12:00 p.m. -6:00 p.m.
Thursday 12:00 p.m. -6:00 p.m.
Friday, Saturday & Sunday Closed

Holiday Hours

  • Memorial Day, Closed
  • Independence Day, Closed
  • Labor Day, Closed
  • Thanksgiving Day, Closed
  • Christmas Day, Closed
  • New Year’s Day, Closed

Services

Our team of pediatric-focused licensed mental health therapists, psychiatric providers, and medical assistants provide immediate assessment and treatment for people aged 6-17 years experiencing acute psychiatric symptoms who cannot wait for routine outpatient intervention.

  • Crisis assessment
  • Initial care recommendations
  • Education for patient & family
  • After care plan
  • Referrals to follow-up care in the community

Payment

Most commercial insurance, Medicare and Medicaid health plans accepted.

If you have Medicaid, please call ahead. Some plans require authorization for services.

Financial assistance is available!

Don’t let cost keep you from getting the care you need. Pine Rest offers financial assistance.

Location

Pediatric Psychiatric Urgent Care Center
300 68th Street SE
Building A, Entrance A1
Grand Rapids, Michigan 49548

The Pediatric Psychiatric Urgent Care is located on the Pine Rest 68th Street Campus. Turn onto the main entrance and follow the green signs to Building A. Please use entrance A1.

By Bus

The Rapid Route 10 stops on our campus across from the Retreat Clinic (Building B). 

Pediatric Urgent Care Map Building A

Where to Seek Treatment by Symptom

Trying to decide if an Emergency Department or Psychiatric Urgent Care is the best place for treatment? We’ve put together a quick guide for you.

Your Local Emergency Department

Call 911 or go to your local Emergency Room if your child has:

Behavioral concerns with current aggressive behavior toward self or others
Disordered eating behaviors requiring medical testing or treatment

May include:

  • Fainting
  • Low heart rate
  • Dizziness
Ingestion of a harmful substance or overdose 
Self-harm behaviors requiring medical attention
Concerns your child is currently under the influence of substances
Suicide attempt requiring medical attention

Pine Rest Psychiatric
Urgent Care

Anxiety

Worries or fears that impact daily life. May include:

  • Panic attacks
  • Obsessions
  • Compulsions
  • Avoidance of social situations
Behavioral concerns without current aggressive behavior toward self or others

May include

  • Excessive crying or yelling
  • Head banging
  • Meltdowns
  • Refusals to follow directions
  • Tantrums
Depression

Feelings of sadness or hopelessness that have impacted daily life for 2 weeks or longer

Disordered eating behaviors not requiring medical testing or treatment

May include

  • Bingeing (eating a lot of food in short amount of time often)
  • Purging (throwing up after eating)
  • Restrictive eating (not eating enough)
Medicine evaluations WITHOUT mental health treatment
Self-harm urges with NO NEED for medical attention
Substance use concerns NOT REQUIRING medical care 

That are secondary to mental or behavioral health issues

Suicidal thoughts or feelings WITHOUT a current suicide attempt requiring medical attention

Additional Treatment Options

Request a Testing Appointment

• Psychological evaluations for autism or ADHD
• Return to school evaluations
• Form completion including for courts, child protective services or school placement

Request an Outpatient Appointment

• Symptoms are mild to moderate
• Daily activities are manageable
• Waiting for scheduled appointment seems reasonable

Visit Your Family Physician

• Medical assessments
• Physical exams
• Routine lab tests
• Tests to diagnose medical concern

Visit a Community Mental Health (CMH) Access Center

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• Individuals with Medicaid health plans who are in crisis or who need intensive services
• Mandatory for individuals with Medicaid seeking inpatient hospitalization, partial hospitalization or residential substance use disorder treatment