Pediatric Center Amenities
A Cozy Nest for Families
Under the welcoming canopy of our treehouse-inspired center is a full spectrum of behavioral health services designed to meet kids where they are. Our offerings are rooted in evidence-based practices and nurtured by compassionate professionals who understand the unique needs of young minds.
Every program at the Pediatric Center of Behavioral Health is grounded in proven practices, family-focused and designed to promote healing, resilience, and growth. Care is provided by a dedicated team of pediatric behavioral health specialists—including psychiatrists, psychologists, therapists, nurses, board-certified behavior analysts and many more—who bring both clinical excellence and heartfelt compassion to every interaction.
Plus, we’re training and mentoring the next generation of behavioral health experts. Working together, they ensure each child receives personalized care that makes a lasting difference.
- The Ronald McDonald House Family Room® offers a peaceful retreat with comfortable seating, a kitchenette, entertainment options, charging stations and workstations
- An on-site chapel/meditation room provides a quiet space for spiritual care and reflection; chaplains are available for patients and families
- A convenient cafe serves nutritious meals and snacks in a welcoming atmosphere
- Indoor twister tube slide lets kids playfully zip between floors
Frequently Asked Questions
When is the Pediatric Center open for family members?
Our main entrance (Entrance H1) is open daily 7 a.m.-8 p.m.
Our Inpatient Admissions/Pediatric Psychiatric Urgent Care entrance (Entrance H2) is open 24/7.
What are the hours for the cafe and what is available?
The Woods Cafe is open to all families, staff and guests. It serves nutritious meals and snacks in a welcoming atmosphere. The cafe is on the first floor.
Cafe hours are 7:30 a.m. – 1:30 p.m.
Vending machines are also available in the cafe.
Who can use the Ronald McDonald House Family Room® and what amenities are available?
Starting April 6, 2026, the Ronald McDonald House Family Room at Pine Rest is available to families supporting a child receiving pediatric services at Pine Rest, including parents, caregivers and family members who are visiting a patient, waiting for care or supporting a child entering treatment.
Pediatric patients themselves are also welcome to use the Family Room when appropriate. Children may utilize the space while waiting for care or participating in outpatient programming, as long as they are accompanied by their caregiver.
The Family Room is designed to provide a comfortable and supportive environment where families and children can step away, relax and recharge.
Amenities & Support Available (Everything is Free of Charge!):
- A calming space for rest and respite
- A separate (private) quiet room: Television, a selection of adult and children’s books, iPads and other leisure activities
- Supportive Ronald McDonald House West Michigan staff are available to welcome families and answer questions
- A full kitchen with snacks, beverages, coffee station and pre-made meals and baked goods available at no cost
- Private bathroom space
- Comfortable lounge seating for relaxation
- Children’s activities and play items
- Technology access and workstations for schoolwork or remote work
- Reservable items such as iPads, headphones, phone chargers and other helpful accessories
- Caregiver comfort items to support parents and guardians during long days
- Thoughtful activities for children, including sensory kits
- Calming resources such as weighted blankets & stuffed animals, noise cancelling headphones, sensory toys, etc.
What is the meditation chapel?
Our on-site chapel/meditation room provides a quiet space for reflection, prayer, rest and hope. People of all faiths are welcome. Chaplains from our Pastoral Care team are available to meet with families upon request.
The meditation chapel is on the first floor.
How do I connect with a Pine Rest chaplain?
For Children and Teens in Inpatient: Ask a Psychiatrist, Nurse, Social Worker, Activity Therapist, or Psychiatric Tech to place an order for a Chaplain visit. Or, ask a Chaplain when you see one in the group or on the unit.
For Parents of a Child or Teen in Inpatient: Call the unit and ask for a Chaplain to visit with you or call back. When asking for a call back, please leave a number where you can be reached.
For Children and Teens in Outpatient or Partial Hospitalization Programs (and their parents): Talk to someone on your care team and arrangements can be made to connect you with a chaplain.
Is lodging available for patients and their families?
Families from long distances may arrange lodging at one of the area hotels or Ronald McDonald House West Michigan. Your intake clinician will connect you to local lodging information.