For Patients & Families

Pay My Bill

Starting February 16, 2024

Billing will be paperless for patients with a MyChart account. 


Pay My Bill

Make a Payment Now

The process to pay your bill online is easy, secure and allows you to choose from a variety of methods for payment.

You will need the following patient information to pay your bill on-line:

  1. Guarantor ID and Name*

*These are both on the invoice. These fields are circled in red in the sample invoice below.

Additional Information and Resources

If you have questions about your bill, call 616.455.5019

Pine Rest is Going Paperless for Patients with a MyChart Account

Effective February 16, 2024, Pine Rest patients with an active MyChart account will be enrolled in paperless billing automatically and no longer receive bills in the mail. If you have already opted out of paperless billing, you will continue to receive paper statements.

When a new bill is available, you will receive a notice through the MyChart mobile app and through the email linked to your MyChart account.

If you would like to receive paper statements, you have the option to cancel paperless billing. To opt out of paperless billing, through your MyChart account. 

We are committed to safeguarding your privacy and information.  Paperless billing has become a healthcare industry trend and is a secure way for you to view and pay your bills online.

If you have any questions, contact us through your MyChart account or you call Patient Accounts at 616.455.5019.