Professional Education

Opening a Psychiatric Urgent Care Center – What We’ve Learned


Click HERE to register.


“Pearls for Partners” begins its 2022 fall season with a valuable presentation from our medical experts about “Opening a Psychiatric Urgent Care – What We’ve Learned”.

When Pine Rest Christian Mental Health Services opened the doors of its innovative Psychiatric Urgent Care Center in 2019, the goal was to improve access for mental health care for adults 18+, and decrease the burden on local hospital emergency rooms. In its first three years, the number of patients served has exceeded all expectations with 13,500 persons experiencing a mental health crisis receiving same day assessment and treatment. Dr. Bibhas Singla, Medical Director of Hospital and Residential Services, Kyle Hoffmaster, Director of Patient Access, and Dr. Natalie Wallace, will share insights on the successes and challenges they’ve faced with opening the first psychiatric urgent care center in the region. Included will be lessons learned as Pine Rest prepares to add urgent care services for children and adolescents.

1 CME or CE credit available.

Printable Fall 2022 Virtual Pearls For Partners Flier

A Mental Health Education Series for Healthcare Professionals

Healthcare teams and psychiatrists each share a piece of the puzzle in treating mental health disorders. The demand for mental health treatment continues to grow, yet many healthcare teams find treating mental health to be challenging and complicated.

The Virtual Pearls for Partners educational series covers topics to better equip healthcare community partner teams to identify and treat patients with mental health disorders. This series is intended for all healthcare professionals.

More resources are available on our Community Partners page.


  • Natalie Wallace, MD

  • Bibhas Singla, MD

    Medical Director, Hospital and Residential Services
  • Kyle Hoffmaster, MSN, BSN

    Director of Patient Access, Hospital & Residential Services
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