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Church Assistance Programs

Church Assistance Programs

Our Employee Assistance Program (EAP) and Church Assistance Program (CAP) provide services from a Christian world-view that is sensitive, inclusive and without apology. Pine Rest provides expert support to leaders of Christian organizations; both for their personal needs and for their provision of healing to the surrounding community.

When faith-based organizations contract with Pine Rest EAP or CAP, your members and staff as well as members of their households can receive confidential, comprehensive counseling services at no cost to them. Services can be purchased in a variety of packages, including single-product with preferred pricing.

Please call 616.281.6305 for questions or more information.

Our Promise

  • Services delivered from a Christian world-view that is sensitive, inclusive and without apology
  • Knowledge of and sensitivity to faith and ministry “culture”
  • Transparent interactions in an ethical partnership
  • A partnership philosophy based upon servant leadership principles
  • Prioritized focus upon supporting ministry leaders and equipping them to lead well
  • Mission-driven consultants who deeply view their involvement as part of God’s calling upon their life

Our Services

Services can be purchased in a variety of packages, including single-product with preferred pricing.

For Your Employees and MembersFor Your Leadership
• Counseling & therapy – 24/7 and in person• Management consultation
• Assessment for Substance Use• Church Pastoral Counseling Services
• Elder care consultation• Critical Incident Response
• Legal consultation• School Tragedy & Crisis Intervention
• Access to the Personal Advantage online library• University Crisis Management Plans

Services for Members

Substance abuse in the workplace is a concern for everyone. Through the Pine Rest CAP your members have access to assessments and support to get the treatment they need, in a way that fits them. Individuals can receive confidential assessment and, if indicated, referral to an appropriate treatment provider for substance abuse or addictions assessment, referral and consultation

Members can select from several counseling options to fit their preference, needs and schedule. You can explore all of our services and learn more about our counseling programs and services now.

Telephone Hotline

Members and their families can call a dedicated 800 number to access assistance 24-hours-a-day, 7-days-a-week. A Pine Rest Counselor (psychologist or clinical social worker) will be engaged within one hour of the service request.

Face-to-Face Professional Counseling or Consultation

Within 48 hours an appointment will be scheduled with experienced Pine Rest psychologists and clinical social workers at any of our clinic locations. Pine Rest contracts with organizations for a specific number of counseling sessions per member/per issue/per year.

Many of your members may be facing the daunting challenge of caring for an elderly loved one. Evaluating the services needed and tracking down resources, all while trying to provide support for emotional and daily living needs of a loved one can be overwhelming and exhausting. Pine Rest’s CAP provides telephonic access to an elder care specialist, who works directly with your church member to make a careful assessment of the individual’s care needs. The specialist will provide education and contact information for available local care and service options, guiding the member throughout the selection process.

Consultation for elder care resources include:

  • Assisted living facilities
  • Adult foster care
  • Nursing homes
  • Senior communities
  • Adult day programs
  • In-home care, recreational therapy and transportation options
  • Meals on wheels
  • Case management services
  • Support groups & other senior care organizations

Pine Rest CAP has negotiated a free consultation and discounted hourly rates for CAP members at the West Michigan law firm of Rhoades McKee, a full-service law firm helping families and individuals, small growing businesses and large corporations understand and address legal issues since 1960.

  • 30-minute free telephonic consultation
  • 20% discount off the attorney’s normal hourly rate

Your members will have access to the Personal Advantage Web library. The cloud-based service provides instant access to health and wellness, financial, and legal information and much more. The Health and Wellness section alone contains over 2,000 Harvard Medical School reviewed articles, 700 videos and dozens of health assessments. The Financial section provides articles, calculators as well as federal and state tax forms—resources that might come in handy this time of year. A company-specific password is necessary to log in and access most of the information. The site may prompt users to set up an individual account if they want to save results from calculators, quizzes or assessments.

Services for Leadership

The Pine Rest EAP and CAP provide confidential consultations for your leadership staff with Master’s and Doctoral level clinicians to assist with evaluation, support, and recommendations to assist in facilitating a resolution in the workplace. We also provide resource and reference materials so that they are equipped to respond to minor situations before they become major production issues.

Churches are not immune from behavioral health problems, stress, tragedy or crisis. In fact, they are called upon to deliver healing solutions. Pine Rest Church Assistance Program (CAP) recognizes the unique stressors upon clergy and other ministry professionals and has built in supportive services specific to serving you. We wish to “care for those who care for those.”

A calling to this mission drives training, consultation and response. Pine Rest CAP provides expert support to leaders of Christian organizations; both for their personal needs and for their provision of healing to the surrounding community.

Critical Incident Response

Pax’s team of specially trained consultants are available immediately 24/7 in the time of crisis. We believe there is no greater honor and no greater responsibility than to be there for people on the worst day of their life. A calling to this mission drives training, consultation, and response to their emergency, crisis or tragedy.

Learn More.