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Contact Information

If you are in crisis or need immediate assistance, please call our Contact Center which is staffed 24/7 at 800.678.5500.

General Information
Local 616.455.5000
TOLL-FREE 800.678.5500
TTY (Text Telephone) 616.956.9600
Concerns & Complaints 877.874.2708

Treatment Services

Psychiatric Urgent Care, Inpatient and Partial Hospitalization
URGENT CARE & HOSPITAL ADMISSIONS (Hospital Contact Center) 616.455.9200
Calls answered 24/7. 800.678.5500

Outpatient Services & Locations
NEW OUTPATIENT APPOINTMENTS Call 866.852.4001
or 616.258.7500
or Schedule Online
All Counseling, Therapy & Psychiatry
All Addiction / Substance Use Disorder Services
Assessment & Testing
Teletherapy & Telepsychiatry
NEW ECT & TMS APPOINTMENTS 616.281.6341
EMPLOYEE, CHURCH & SCHOOL ASSISTANCE PROGRAMS 616.281.6305
FORENSIC PSYCHOLOGY & PSYCHIATRY SERVICES 616.258.7524

Outpatient Locations

Grand Rapids Area
BRAINS (Grand Rapids Township) 616.365.8920
Caledonia Clinic (Caledonia) 616.891.8770
Campus Clinic (Cutlerville) 616.258.7429
Christian Counseling Center (Grand Rapids NE) 616.956.1122
Forest Hills Clinic (Grand Rapids Township) 616.258.7507
Loeks Residency Center Center (Cutlerville) 616.258.7429
Neuromodulation Clinic – ECT & TMS (Cutlerville) 616.281.6341
Northeast Clinic (Grand Rapids Township) 616.364.1500
Northwest Clinic (Walker) 616.222.3720
Psychological Consultation Center (Byron Center) 616.281.6382
Retreat Clinic (Cutlerville) 616.258.7467
Southwest Clinic (Grandville) 616.222.3700
Hastings
Hastings Office 616.891.8770
Southwest Michigan
Kalamazoo Clinic 269.343.6700
Portage Clinic 269.910.7327
West Michigan Lakeshore
Holland Clinic 616.820.3780
North Shore Clinic (Spring Lake) 616.847.5145
Zeeland Clinic 616.741.3790
Northern Michigan
Traverse City Clinic 231.947.2255

Addiction Services
All Programs 866.852.4001

Residential & Community Services
Residential & Community Services 616.281.0061
Pine Rest Christian Homes

Services for Older Adults/Seniors
All Services 866.852.4001

Patient Records
All Services 616.281.6349 or HIM.ROI@pinerest.org
Outpatient Services: Contact the location where you were seen or call the general number. 866.852.4001

Other Departments & Services
Corporate Development 616.281.6372
Critical Incident Response Team 800.442.0809 (press 2)
Human Resources 616.455.4290
Management, Training & Consultation 616.956.9605
Marketing & Communications 616.455.6500
Pine Rest Foundation 616.455.8680
Postma Center 616.222.4566
Rustic Market Thrift Shop (Cutlerville) 616.455.2522

Other Mental Health Organizations
Centers for Medicaid & Medicare Services 800.633.4227
Complaint Line 877.874.2708
Michigan Department of Community Health 800.882.6006
The Joint Commission 800.994.6610

Pine Rest Campus

Street address:
300 68th Street SE
Grand Rapids, MI 49548

Mailing address:
300 68th Street SE
P.O. Box 165
Grand Rapids, MI 49501-0165